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Shipping Policy

12.02.2025

🚚 Shipping Policy – Fast, Reliable, and Worldwide
At Solrane, we aim to provide a fast and reliable shipping experience, ensuring that your purchases arrive securely and on time. We offer a variety of shipping options to meet your needs and deliver your items to locations across the globe.

📦 Order Processing
Once your payment is confirmed, we will process and ship your order within 1–3 business days (excluding weekends and holidays).
You will receive a tracking number once your order has shipped, so you can monitor its journey from our warehouse to your door.

🚀 Shipping Options & Delivery Times
We offer the following shipping options:

  • Standard Shipping: Typically arrives within 7–15 business days, depending on your location.

  • Expedited Shipping: Available for faster delivery, usually within 3–7 business days.

Shipping costs will be calculated at checkout based on your location and chosen shipping method. Delivery times may vary due to factors such as customs processing, carrier delays, or weather conditions.

🌏 Customs & Import Fees
International orders may be subject to customs duties, taxes, or other charges imposed by the destination country. These fees are the responsibility of the customer and are not included in the product price or shipping fees.

🔍 Tracking Your Order
Once your order ships, you will receive an email with your tracking number. You can use this number to track the status of your package in real-time.

⚠️ Shipping Issues
If your package is delayed, lost, or damaged during transit, don’t worry! Please reach out to our customer support team at cs@solrane.com, and we’ll work with the carrier to resolve the issue promptly.

📝 Important Tips

  • Double-check your shipping address before finalizing your order to ensure smooth delivery.

  • If a package is returned due to an incorrect address, additional shipping fees may apply to reship the item.

At Solrane, we are committed to making your shipping experience as smooth as possible so you can enjoy your purchases without any delays.