Privacy Policy

🔒 Privacy Policy – Your Information, Secure with Solrane
At Solrane, protecting your privacy is our priority. Here's an easy-to-understand overview of how we collect, use, and safeguard your personal information, so you can shop with confidence.

📝 What We Collect
When you visit our site or make a purchase, we collect the following types of information:

Personal Information: Your name, email address, phone number, and billing/shipping address.
Payment Details: Payment information is securely processed by trusted third-party providers. We do not store full credit card numbers.
Device & Browsing Information: This includes your IP address, browser type, pages you visit, and the items you browse or purchase.
Order Information: Details of items purchased, total order value, and any interactions with our customer support team.

💡 How We Use Your Information
We use your information to:

Process Orders: Confirm and process your purchases.
Customer Support: Address any queries, concerns, or issues you may have.
Improve Your Experience: Enhance the performance and functionality of our website to provide a better shopping experience.
Security & Fraud Prevention: Protect against unauthorized transactions and fraud.

🤝 Sharing Your Information
We do not sell your personal information. However, we may share your data with trusted partners who assist with:

Payment Processing
Order Fulfillment & Shipping
Website Analytics & Optimization

These third parties are committed to safeguarding your information and complying with applicable privacy laws. We may also disclose your information if required by law.

🍪 Cookies & Tracking
We use cookies to improve your browsing experience and gather data about how you interact with our site. You can disable cookies via your browser settings, but some website features may not function properly if cookies are turned off.

🗃️ Data Retention
We will retain your personal data only as long as necessary to provide our services, process orders, or comply with legal obligations. If you wish to delete your personal data, please contact us.

🛡️ Your Rights
Depending on where you live, you may have the right to:

Access or update your personal data.
Request deletion of your data.
Opt out of receiving marketing communications.

To exercise these rights, simply contact us at cs@solrane.com.

🔐 Data Security
We employ SSL encryption and other industry-standard security practices to protect your personal information. While we strive to keep your data secure, please remember that no online system can guarantee 100% security.

🌐 External Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites, so we encourage you to review their privacy policies individually.

🔄 Updates to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page with the updated date.

📧 Contact Us
If you have any questions, concerns, or would like to exercise your privacy rights, please don't hesitate to contact us at cs@solrane.com. We are here to assist you!